Shipping
We will contact you prior to shipping to find out if you would like your order to be insured during shipping as this can significantly increase the cost, especially when shipping internationally. Although we aim to package our bikes with significant padding, use high quality boxes and reliable shipping services and although unlikely, this cannot guarantee they will not be damaged or get lost in transit and so shipping with no insurance is entirely at your own risk.
Once we have discussed your shipping options, we will then issue your final bill for any remaining payments required and will arrange shipping once your payment is received.
When your order is shipped, we will email you to let you know it is on the way and will supply you with relevant tracking information.
If you opt to collect your order from us, we will email you to let you know when your order is complete and is ready for collection and we look forward to seeing you!