Warranty

All WKNDR frames are covered by our 5 year warranty against workmanship or materials to the original owner as long as a receipt and ID can be provided to prove you purchased the frame. We reserve the right to examine the original frame and make our decision based on the evidence we see during the examination.

We offer a 12 month warranty on paint against workmanship or materials. This does not count for any accidental scratches, chips or normal wear and tear which is caused by normal use of the bike. Anything rare or unusual such as lifting of paint or evidence of corrosion which is not caused by a scratch or chip will be examined and either repaired or repainted. Once again, we reserve the right to examine this and make a decision based on our findings but will always aim to offer the best options we can to solve any issues. Wet paint can take up to 90 days to fully harden, when you first receive your frame or bike, you should avoid leaning the painted frame against other surfaces or strapping bags directly to the frame without the use of 3M helicopter tape and care must be taken when inserting or removing wheels.

All frames are treated internally with a wax treatment to prevent corrosion, it is the customers responsibility to apply fresh treatment 2-3 years after purchase. We can offer this treatment for you as part of an advanced full service.

All other parts, wheels or clothing sales will be covered by the manufacturers warranty and we will do what we can to help deal with any issues you have and will either deal with it ourselves or will point you in the right direction to have the issue dealt with.